Showing posts with label Friends. Show all posts
Showing posts with label Friends. Show all posts

Tip: Take control of your reputation

It's not uncommon for people to "google"you before hiring you, renting to you or even dating you. So you might want to do some damage control regarding that crazy weekend in Vegas you were hoping no one ever posted pictures of online...

Social Media Reputation Management is a whole art and science by itself, but you can start today by filling out a Google Profile.

Then you can at least try to tell people that the other person with your name and face that keeps showing up in all those crazy photos is really your evil twin, because clearly the person in your Google profile would never do *that*. At least not in public. It's on Google, so it's official, right?

Hey, it's worth a shot. It's that or stay unemployed, homeless and dateless.

Ian

On Vacation Jun 28-July 5 + Seo-Browser

Hi all,

I'm going on a family vacation to see relatives in the Toronto and Ottawa area for the next little while, so unlike my normal travel ties I won't be as accessible as normal. As a matter of fact, unless you are currently on my "To Do" list, I probably won't respond unless it's clearly an emergency or I said I would.

The good news is that I *will* be working on my "To Do" list (which currently has 73 items on it) whenever I can, as well as hopefully getting some work done on my upcoming book on International SEO. That means that if I've been slow to get back to you, but have promised to do so - I finally will. Once I'm completely caught up, I'll be getting some admin staff to help me so I won't have another issue like this again.

So it's a bit of a working vacation, but it *will* be a vacation, and I'm not going to apologise for that. I'm really looking forward to seeing my family again, and introducing my kids for the first time to their cousins, who I'm sure they will get along with really well.

One industry note before I go: SEOMoz had a post this week regarding a site that was, as it turned out, being a little naughty. Stupidly, ineffectively naughty, but naughty nonetheless. Rand mentioned at one point that there are somethings that tools like seo-browser can't do, like check for this type of cloaking.

I definitely appreciate the shout out, (SEOMoz's SEO Tools are really good themselves, so I take the recommendation as informed and all the more valuable as a result), but I just consider that kind of statement, true as it may be, as a challenge.

Further down in the comments, the ever-quoted Matt Cutts mentioned his favorite tool for detecting this type of thing: telneting to port 80 for a totally raw dump.

Hmmm, a problem (seo-browser can't show raw dumps) and a solution (telnet can). As a result, very shortly you will be seeing expanded functionality in the seo-browser where the http header capture grabs raw data using telnet-like behaviour, and can even report itself as various user-agents, including Googlebot, in the process.

Additionally, we'll be rolling out non-English language support - I do international SEO, so being able to view a site in seo-browser properly in Chinese or Russian is important to me :)

Cheers,

Ian

Search Standards, Part 2

...Continued from Part 1

3. There are already laws to protect people from SEO scams. Sure, you could argue that the law covers all that. Heck, you could (and some people do) argue that we could get rid of all laws but the 10 Commandments. Just interpret everything, and let all your customer relations and the organization of your profession be interpreted by courts and bureaucrats every single time someone enters into an agreement or wants to do something.

You'd think that of all people lawyers would say that they don't need standards, and that the existing laws would cover all the possible issues in the profession. Just trust the court system. But they don't. Maybe lawyers know something about laws that you don't?

Like, "who's laws?" US law? UK law? Chinese Law? California Law? Nevada Law? Personally, I think everyone should follow Alberta law. ;)

Arguing that the "law" will protect people is making the ethnocentric assumption that the laws where you live are the "right" ones. And that they are flawless. And will be able to deal with all of the issues specific to your profession. And that everyone worldwide will agree to them. Those are some pretty big assumptions.

Did you know that both Chinese and French law make it illegal to compare products? They believe that if your product can't stand on it's own merits, it's got no right to start trying to make it's competitors look bad to try to make itself look good. So much for bidding on competitors names. Legal in the US, illegal in France. Yes, Google lost that one.

German contracts tend to be quite short. Why? Because there are laws about what all contracts in Germany have in them, so most of the "boilerplate" in US contracts (ie Acts of God, etc) are unnecessary. The law also overrides the contracts, should the contract say something different. It's kind of funny to listen to US contract lawyers in Germany whine and complain. You should probably know that if you ever sign a contract with a German company. Whose law wins?

At least if you have standards, the local courts of a particular jurisdiction will be able to look at those standards and take guidance from them. Ever hear of "generally accepted accounting principles"? That's a legal term. Courts use it. But the principles are set by the accounting profession, not the courts. Why? Because judges are not accountants. They are not SEO's, either.

"Generally accepted SEO standards" may one day save your bacon. Unless we don't have any. In which case the court will probably side with the client, since the professional is supposed to know better and is held to a higher standard. Golly, that's too bad for SEO's.

4. There's no such thing as "cheating" in SEO. I'm assuming that this is referring to cheating search engines, as opposed to cheating customers and clients. Because that happens a lot more than it should.

Once again, standards are not about SEO's and search engines. I don't care about search engine guidelines (you need a standard to have a guideline, anyway). No, standards are about the public. And the public doesn't like to be cheated, mislead, kept in the dark or lied to. Eventually, if the SEO community doesn't enact it's own standards to protect the public, I have no question that the public will demand that the standards are created (via either the courts or legislation) and foisted upon us.

And we'd have no one to blame but ourselves.

Conclusion

Standards? We don't need no stinkin' standards. But the public does. The SEO community needs to deal with the fact that they and the search engines are not the only ones involved in this issue. That's part of the process of becoming mature: becoming aware of the needs of others. Joining the larger community. Practicing responsible behavior. Caring.

I think it's time we grew up and took responsibility for our own profession, before someone does it for us.

Ian

Search Standards, Part 1

I was interested to read Jills recent article on search standards, and I had to respond, even though I adore her and (literally) owe the start of my career to her. I started responding on her forum, but since it got too long and the article wasn't actually posted in her forum, I decided to respond here, instead.

I disagree. Although it's all well and good to approach things with a completely laizzes faire, buyer beware attitude, in practice standards are not about SEO's.

They are about the public.

SEO's don't need protection from other SEO's. Neither do search engines.

Why do lawyers and doctors and firemen and engineers and almost every other industry have standards?

Do lawyers need protection from other lawyers? Is there a big concern that by implementing standards your lawyer will not be able to help you sell your house or write your will? Or that shady lawyers would take advantage of those poor, unsuspecting judges? Bah.

The standards are there so that the non-legally trained public has the right to be informed about their rights and obligations, and has a reasonable expectation of a certain level of service and professionalism.

In SEO, they have the right to know what the hell you are talking about when you talk about "attraction", "entry" or "zebra" pages.

So, to address the points in the article in order:

1. There are too many ways of skinning the SEO cat. This is a straw man argument. Of course there are lots of ways to do business, and to approach a problem. That's not what standards are about. That's a checklist, not a standard. A standard could say something like: Don't do things that are proven to be harmful or not work, not "you must do things exactly in the order of X.

Good standards are written in the negative (thou shalt not) as opposed to the positive "thou shalt do this and only this), unless there really is only one acceptable way. Arguing that they would prevent innovation is assuming that the standards would be written in such a way as to prevent innovation, then knocking it down. That's a false assumption. If it hasn't even been written yet, how can you argue that it will prevent innovation or seek to enforce specific practices? You can't. Argument fails for lack of substance or evidence.

2. We can't even agree on the definition of search engine optimization. First, a definition isn't a process, so standard definitions are not even addressed in argument 1, above.

Second, and to the meat of this one: There is nothing stopping people from arguing about definitions and standards for some things. Physicists still can't decide what gravity or light really are. Doctors differ between the "surgery" and "medication" camps. That doesn't mean they don't have standards.

But if there is a set definition that the public can understand, it is in the public's interest to be able to know what they are getting. Sure, you can call your reciprocal link building system a "Proto-Relatic Symbiosis Program" if it makes you happy, but the client should know that you are building reciprocal links, not building rocket ships. And they should know what the pros and cons are of doing so are.

Standard definitions help the public understand what they are getting into, and allow them to compare services. If you want to define "SEO" differently from the industry standard definition, go ahead, but you should not be able to hide behind your custom definition ("I know the contract says I'll do SEO on your site, but I define SEO as only setting up a link farm"). Contracts require a known vocabulary and a shared understanding of the terms of the contract.

Let me be clear about this: if you define things differently than your client, and you sign a contract without clarifying them, you don't have a valid contract. This works both ways. A client can define "SEO" or "PPC" in a very different way than you, and then refuse to pay unless you have completely and fully outlined your definitions. All of them. Does your contract do that? If you gave your standard contract to me, could I find a loophole? I'll bet I could. Do you want to bet your income on it?

Standard definitions help prevent these issues. If you have a different definition, fine. Outline your definition in the contract. Nothing wrong with that. But to not have standard definitions is to open yourself to lawsuits, miscommunications and angry clients.

Continued...

Ian

Bad Month

This has been a very, very bad month.

Most depressing, my 19 year old niece Samantha was killed in a car accident. RIP Sam. :(

That would have been bad enough, but of course, that's not all.





The timeline:

1. My largest client had cash flow issues stemming from a contract problem we had both missed. The net result was that I had to take out a second mortgage on my own home and max out every credit card I have just to cover the Google Adwords bill.

2. While that was going on, we received word that Sam had been in an accident and that it was bad. Later that night we found out that she was brain dead.

3. The next day, I had to leave for SMX West. The event itself went well, though I was obviously distracted. It would be nice if something came about from the SEO Industry Ethics debate I participated in. Like maybe some ethics for our industry. During this time, I fell far behind on several proposals and a ton of work.

4. I cut the trip short in order to attend Sam's funeral on Friday, which was very moving and incredibly sad.

5. I then had to fly to Salt Lake City to attend the Omniture Summit. Omniture did an amazing job, and it was one of the best organized events I've ever been to. I even learned a bunch and met some potential clients. Unfortunately, the terrible cell phone reception caused problems with my ability to communicate with any of them. As a result I'm even furher behind.

6. Nicole and I discussed it, and in spite of our best efforts and Inway and Winston doing everything they could, we had to postpone the China Search Marketing Tour, possibly until next year. The timing of New York SES simply prevented many people from even considering it. We've been working on this for months, so it was a big disappointment.

7. On the last day, we went skiing - which I haven't done for almost 25 years. Result: It turns out I remember how to ski, but I'm in far worse shape than I used to be, and my left knee was twisted. I'm now in crutches. I had to fly out that afternoon, and due to some strange circumstances, had to abandon my shoes at the resort (hopefully Daniel remembered to grab them) and buy new ones so I had *something* to put on my feet. My left leg is so swollen I can't wear normal pants.




8. The very next morning, we had to go to Edmonton for a soccer tournament for my son, Isaac. The good news is that they got a silver medal, the bad news was that between my bum knee and my daughters recently-caught flu, it wasn't that enjoyable of a trip, and we cut it short.

9. Last night, we got home to find out that BOTH my father and his wife (Sams grandparents) have been hospitalized with chest pains. They are both under a lot of stress, as you can imagine.

10. This morning, my son woke us up with the news that our children's beloved hamster ("Hammy") has somehow climbed out of his cage and into a large bottle of water nearby. Now Hammy's dead and my son's are in tears. My daughter Kestra is still sleeping as I type this and I'm not looking forward to giving her the news, especially since she is still very ill.

11. I'm scheduled for the latest round of eye surgery in a couple of hours. That will leave me mostly blind for the next few days. Between that and my knee, I'm pretty much out of commission.

To make a long story short. for the next few days or so, I'm not going to be posting much (if at all), and will instead just mostly lie in bed and try to recuperate, both physically and mentally.

Ian

Chocolate Truffles for non-Cooks

I'm not much of a cook. I can't make waffles without using every single utensil and pot in the house, and I occasionally go check my email in the middle of making something, only to lose track of time until the fire alarm goes off....

But every year I make chocolate truffles with the kids. Now, normally making proper chocolates requires special copper pans and candy thermometers and all sorts of patience, timing and skills. None of which I have. But I like to spend time with my kids, and chocolate is as good of an excuse as any (although, do you *really* need an excuse for chocolate? Or time with your kids? Ever?)

Anyway, I came across a recipe for chocolate truffles a long time ago that suits me just fine - it's easy, inexpensive and fun to do with kids. I just spent the last hour tearing apart my damn basement looking for it. I also tried all sorts of searches online. Nothing.

All the "truffle' recipes online seem to start out with "get a degree in culinary arts, buy a thousand dollars worth of copper cooking equipment, install a gas stove, and then buy large chunks of unsweetened chocolate, some cream cheese, etc...

Nope, not for me. I just found the recipe I use and it's dead simple. It's also tattered almost beyond recognition. I'm afraid I'll lose it again so I'm posting to my blog.

Yes, I'm abusing your time and attention for my own selfish reasons, bad memory and poor filing skills. I can only hope to make it up to you for this horrible abuse of your trust and time by offering some delicious, easy and simple holiday cheer - the McAnerin household recipe for easy chocolate truffles:

Easy Chocolate Truffles

Ingredients

  • 3 cups (3x250ml) semi-sweet chocolate chips
  • 1 (14oz/300ml) can sweetened condensed milk
  • 1 tbsp (15ml) vanilla extract

Yup, that's it. No complicated recipes for THIS guy...

Coatings: Finely chopped toasted nuts, flaked coconut, chocolate sprinkles, colored sprinkles, unsweetened cocoa, confectioners' sugar or colored sugars.

Flavors: I also wrap the chocolate around maraschio cherries, though it's messy and doesn't turn out perfectly. Another thing I do is add rum, maple, banana and other flavors to the batches (1 tsp for each batch gives a nice light flavoring, one tablespoon is stronger). Yummy.

Instructions

  1. In large saucepan, over low heat, melt chocolate chips with sweetened condensed milk.
  2. Remove from heat
  3. Stir in vanilla.
  4. Pour into medium bowl. If you are making different flavors this is where you separate into different batches and mix in the flavorings (rum, maple, butterscotch, etc).
  5. Cover and chill 2 to 3 hours or until firm.
  6. Shape into 1in(2.5cm) balls; roll in desired coating and/or decorate with frosting and candies. I use different coatings to tell the flavors apart.
  7. Chill 1 hour or until firm. Store leftovers covered in refrigerator.

Note 1: I use Eagle Brand Sweetened Condensed Milk, and as I was writing this, it occured to me that's probably where I got the original recipe from - a label on one of the cans. I just checked, and it was. Credits for the original version of the recipe to them.

Note 2: Yes, I know that 14oz is technically equal to 415ml, not 300ml, but that's the standard size can in Canada and this is an *easy* recipe. One can of sweetened condensed milk. It works just fine. Same goes for all other conversions - the focus is on easy and tasty, not chemistry...

LinkedIn and FaceBook

I like Linked In. It's a very handy little tool I recommend for almost everyone. This is actually saying something because normally I avoid social media like the plague.

Why would a search marketer avoid social media? Because sometimes I find that you can be too social. I'm finding this with Facebook - it's lot's of fun at first, but there are some people who simply never leave you alone to get any work done.

Worse, there are many Facebook applications that make it really, really easy to social spam people. I once accidentally sent a "present" (I think it was a picture of a chocolate sundae) to everyone connected to me because my sister had use the application to send me something and I was trying to reciprocate.

I didn't notice at the time that the application had automatically checked everyone on my list, even though the link I had clicked on clearly said something to the effect of "send Cindy a present back" which means to me exactly that - not, "spam everyone on my list, even people I barely know or only know professionally."

That's the problem with Facebook - it has lots of tools that professionals like, but at it's heart is aimed at groups of friends, not professionals.

LinkedIn, on the other hand, is all about professional networking. I never get sent presents via linked in, but I do know whenever anyone has left their job or whatever.

It's all well and good to be friends with coworkers and other people you work with, but I think it's important to not assume that everyone you know is either a close friend or a professional contact only. I'd like to see something that combines LinkIn with Facebook for people who are friendly with their professional contacts but not trying to sleep with them ;)

Ian

November 11: Lest We Forget

Flanders Fields PoemMy father drove a tank in Germany for NATO, my Great Uncle was Norman Bethune, who fought fascism as a doctor in China, and my many greats grandfather was General Sir Isaac Brock, who defended Canada during the war of 1812. There were many more, of lessor fame but not lessor valor.

My own military experience is far more limited - Air Cadets, militia and a civilian instructor for wilderness survival. Nonetheless, I feel a strong sense of duty to my countrymen and women, and every November 11 (Remembrance Day here in Canada) I reflect on the losses my family and my country have endured.

I don't like war, and would be more than happy to see it become extinct as a method of solving problems. Unfortunately, not everyone feels the same way, and in practice if you let bullies succeed, it just encourages more bullying. Same with warlords and warhawks.

In Canada (and the UK and Australia), we have a tradition where we wear a poppy on our lapel around Remembrance Day to symbolise our sympathies for those lost in battle, and to help support veterans, who use the money made from the poppy drive to help homeless and ill veterans. It's a really nice gesture, and one I'm astonished has not been picked up in the US.

After all, although the poppy drive gets it's symbolism from a poem written by a Canadian, it was an American schoolteacher who first started wearing them, followed by a French woman who used them to raise money for war orphans. It was only after this , in 1921, that Canadian veterans associations began to use it.

Regardless, I'm posting a poppy on this blog (below) and am virtually giving one to everyone I know - not in support of war, but in remembrance of those lost in war, and in the hope that one day the world will be a better place.


Lest We Forget - Poppy

Peace,

Ian

Acts of Kindness

I somehow found myself on the Toronto Stars' "Acts of Kindness" page tonight, probably by surfing following some news story about something terrible happening to someone, though I don't remember exactly what.

As I read the page, I felt my chest tighten and eyes water a bit, as I'm kind of sentimental that way. The section of the site is little stories about acts of kindness from strangers that readers have contributed. It made me think of some of the acts of kindness from strangers in my own life.

There was the man who picked me up while I was walking from Coaldale to Lethbridge as a very young teenager. I wasn't hitchhiking, I was just tired and needed to get to town because I didn't have a car and my friend was hysterical and needed me.

There was the man who, as I was walking downtown in Toronto suddenly shot out his arm in front of me blocking me from taking a step off the curb into the street. As I stopped, confused, a city bus roared from behind me and turned right into my path. He saved my life. I don't even remember what he looked like.

There was the couple in Taiwan who overheard Jason and myself trying to figure out a map in Chinese while sitting in a food court. They came over, helped us with the map, then walked us over to where we needed to go. Thank you.

There was the staff at the Intercontinental Hotel in Miami, who, when I woke up one morning blind, called the house doctor, sent over the manager and even loaned me a staff member to escort me around the hotel so I could attend the SES Conference and make my speech. I was not billed for any of it, including the doctor or ambulance. Just the standard room rate like everyone else. That's above and beyond.

I can't count the number of times people have helped me in many other ways in my life. I can never repay them back directly, but I can pay it forward to the strangers who need help that I meet, and I promise to do so. How could I do anything else?

Have you ever had a stranger be kind to you? Have you tried to repay it forward by helping others?

Ian

WINNER! - IPGeoTarget

That was fast - I already have a winner for the Name My Geo IP Service contest I just announced.

A big congratulations to Jill Whalen of HighRankings.com for the winning entry of IPGeoTarget™.

A special thanks also to Barry Welford of Strategic Marketing Montreal for his close runner-up suggestion - much appreciated!

I guess now I'm gonna have to get the trademark registered and start making the darn website with the IPGeoTarget™ service launched. I wonder if it's possible to code HTML in Braille... ;)

Ian

TopRank Blog

Cool - I made the "BigList" for the TopRank Blog with the following description:

Long time search marketer and ex-attorney Ian McAnerin writes a mix of posts on
SEO, China, search marketing conferences, search engines and a bit of
philosophy.

I also get a badge :) Lee says the link back is totally optional, which is a good way to get me to give him one ;)

I usually don't pay much attention to blog lists, but this one came at a good time (I was feeling kind of down) and it lifted my spirits a bit.

Funny how sometimes little things happen at just the right time...

Big List - Search Marketing Blogs

Ian

SMA-NA Dissolved

It's with a very heavy heart that I was forced to dissolve the Search Marketing Association of North America (SMA-NA) today.

I'm the last man standing from the Board, and the only communications I've received from members recently have been requests to cancel their subscriptions. So that's it. I really wish it were different.

The History

The SMA-UK was started back in late 2004 as a response to several issues, notably concerns over SEMPO's teething problems. I had been contributing to SEMPO to this point but had grown disenchanted with some aspects of it as well, so, I flew to Stansted, England around Christmas 2004 to meet with them with the express idea of founding a North American chapter - the SMA-NA. Mike Grehan was instrumental was providing help and encouragement during this stage.

At first, there was a lot of interest and excitement about a new search marketing organization, and I remember the early meetings being full of lively conversation and lots of ideas. At this point a veritable "Who's Who" in SEO stood up to help out: Christine Churchill, Debra Mastaler, Andrew Goodman, Ben Pfeiffer, Fionn Downhill, Bill Slawski, Beth Abernathy, Karl Ribas, Ignacio (Nacho) Hernandez, Kim Krause Berg, Jeff Nelson, Barry Welford, Rand Fishkin, Eric Martin, Matt Service and too many others to list, but not to appreciate greatly! (Yes, I know that there are a couple of errors in the membership list - I'll fix them as soon as I can).

The Current Situation

The problem, I think, is that we started off with the idea that search marketing association should be readily available to everyone who wanted to join. This means low membership fees. The problem is, that means restricted access to resources due to a lack of money and a subsequently higher reliance on volunteers from an extremely busy industry. Worse, we didn't want to appear beholden to large money-rich sponsors (such as search engines, etc) that may attempt to control or direct the organization, so we were not very aggressive in looking for sponsors. This all combined into a significant cash crunch, even though we used as much volunteer time as possible, traded services (ie hosting) for memberships and hired a part-time employee to do updates rather than a full-time management staff.

The other members of the board held on for as long as they could, but there was just so long that they could try to run their own businesses as well as the SMA-NA. Myself, I've been getting very busy as well, and combining this with my recent health problems, it simply is not reasonable to continue attempting to run the organization. It's also unreasonable to expect members paying fees in return for few benefits outside of a nice link and some discounts, and very little communication.

In the meantime, SEMPO has hired professional managers and the initial concerns I had 2 years ago are no longer as valid as they once were. The remaining concerns can probably be addressed internally. In short, I'm fighting problem that really doesn't exist with an organization that in most practical aspects also doesn't exist. No matter how strongly I feel about the goals of the SMA, it's come to the point where I feel I can make more of a contribution to the industry using other methods and processes, and this is where I feel I should focus my efforts to promote and engage this industry I love and am so deeply a part of.

What's Next

From an administrative standpoint, I will maintain my position of President of the SMA-NA long enough to properly wind it down, pay it's remaining bills and so on, but I will not be actively engaged in anything else SMA-NA related.

On one hand, this is a very sad day for me, but on the other hand, I believe that the fact that we are at this stage means that this industry is growing and maturing, and that the issues of the past are no longer holding us back from dealing with the problems and challenges of the future.

Ian McAnerin

Are You In Japan, Korea or China?

I'll be in Japan from May 5-11 then in Korea from May 11-17, then in China for the China Search Marketing Tour from May 17-29. The purpose of the trip is to do some networking, and learn first hand about e-marketing in each of these countries.

If you are in any of these places when I'm there, I'd love to buy you some of your favorite beverage and chat for a bit. I've got a couple of meetings with some government officials in each place, but the rest of the time is flexible (sightseeing, networking, shopping, looking for suppliers/partners, etc).

I'm also looking for SEO/SEM's that can help me in each of these countries. The work would be occasional at first, then hopefully much more frequent.

Or, we could just chat! I like meeting new people :)

Cheers,
Ian

Back from China

I'm back from China. No, I didn't go on the China Search Marketing Tour without you, and you didn't miss it yet (though if you don't sign up ASAP, you will!). I went on a family vacation. I took my kids, wife, inlaws and an "uncle" I've never met to Beijing, Shanghai, and finally to a small village near Kai-Ping where my wifes family comes from.

Even though they are Chinese, it was the first time any of them had ever been so far north - Uncle (as I called him) had never even seen snow before, so the sub-zero weather of Beijing in March was definately a new experience for him. The trip to the Great Wall was in almost -40 degree weather!

I'll spare you the day by day (I'm planning on inflicted that on you for the CSMT), but there were a couple of highlights:

Never go to Beijing before April - it's cold and no fun. May is MUCH better.

Damn, it's cold!

My wifes village is very interesting, and about as rural as you can get in China while still having electricity...

Looks pretty - Don't drink the water...

Stir Fried Water Beetles and other "interesting" foods are often eaten in villages.

Bugs... Yummy. Taste like unsalted pumpkin seeds.

I have many stories about this trip - some of which I might even tell one day. :)

Ian

Now THAT'S a Super Proposal!

Rand Fishkin, of SEOmoz, proposed to his girlfriend Geraldine (aka Mysteryguest, now fiance) yesterday in a rather unique and spectactular way.

He created a website called MySuperProposal.com and then made a commercial that aired during the Super Bowl and her favorite show, "Veronica Mars", that contained the proposal.



Her response was mostly confined to shock, hugs and, eventually, "Yes!"



My favorite funny part was:


Rand (holding out ring): Will you marry me?
Geraldine (bearly able to breath): Oh, my god, I think I'm gonna puke...
Ahhh, love and romance.... ;)

Seriously, a big congrats to both of you! You can now begin introducing each other as "my fiance", which is a nice feeling....

Between Barrys proposal on Ask, and this one, you guys are setting the bar pretty high in the search community for marriage proposals!

Ian

Copyright, Trademarks and Pork Milk?

Reading the comments in Jennifers Lactivist blog about her pork problems is almost painful. Actually, it is painful.

In the old days, no one knew what the law was (so the government actually had to pass a law saying that they were deemed to know). Today, probably due to too much television, it seems that they now think they do, but don't.

Having a legal background, it's a pet peeve of mine to see people make statements that are outrageously false or at best on extremely shaky ground as if it were the absolute truth. You'd never hear a lawyer talk like that. Why? because they know better.

Some Examples (usually from anonymous posters):

...you knowingly and flagrantly infringed upon their copyright and trademark...


...Jen, you did violate trademark law.... Derivative works are *not* protected under the law...Trademark law exists to prevent people from cashing in on other people's work. ..


..You women are acting ignorant. This is just a simple case of copyright infringement. It doesn't matter if you are humorously promoting breast feeding infants, or if you are selling auto parts. I have nothing to do with the pork industry, but I am in advertising...You just can't use that phrase, even if you replace a word, because of U.S. Copyright laws...


There are a few common misconceptions here I'd like to clear up.

The Copyright, Creativity And Hard Work Issue

There is a lot of difference between a copyright and a trademark. One difference is, you can't have a copyright on a short sentence or phrase (like "The Other White Meat") because it's not long enough to have a significant amount of creativity to warrant it.

It doesn't matter if they had a team of professional marketers and spent a 100 million, or someone came up with it for free while half asleep after eating too many donuts during a meeting. It's not long enough to be creative enough to fall under copyright law.

To quote the US Copyright Office (which has jurisdiction):

What's Not Protected?

..

Titles, names, short phrases, and slogans; familiar symbols or designs; mere variations of typographic ornamentation, lettering, or coloring; mere listings of ingredients or contents.

...

So this isn't a copyright issue. That also means it's not a creativity issue. If there was enough creativity to be protected, then copyright would apply.

So pronouncements about "fairness" or "stealing hard work" and so forth are not relevant. A trademark is a trademark, and it doesn't matter if it's creative, boring, free, expensive or any of that stuff. Talking about it just muddies the waters and tells people you don't actually know what you are talking about. Same with talking about derivatives - it applies to copyright, not trademark.

Trademark law does concern itself with fairness, but only related to trade (commerce). You can spend almost no time or effort on a trademark and it's not suddenly "worth less", and if you spend a bunch of money to hire someone to make one for you (or buy it, like these pork.org did), it's not "worth more".

It's a trademark, and it's either valid or not. The amount of work or money you put into it is not an issue. There is an exception to this, related to "world famous brands" which I'll get into later on.

The "You Have to Protect Your Trademark" Issue

This one has more substance to it. The idea behind a trademark is to identify the holder of the trademark clearly. That's pretty much it. All of the other rules revolve around this concept.

Therefore, if someone other than the holder of the mark begins to use it, there may be confusion as to who the source is. Further, if a trademark holder fails to prevent others from using it, they may be deemed to have abandoned the mark.

So it's serious business and you need to protect it. Zipper, yo-yo, aspirin, and escalator all began as trademarks that were deemed abandoned because of a failure to protect the mark. You also have to use it, or it may be deemed to be abandoned.

It's pretty clear that pork.org are using it, since they have an entire website called http://www.theotherwhitemeat.com/ and the registered trademark symbol is all over it. I can't imagine anyone contesting this in good faith. Since they are apparently sending out C&C's to everyone they can find, I'm not about to argue they have abandoned it due to failure to protect it.

There is one other issue with Trademark law that is relatively new to the US (1995), and is the concept of dilution. Up until then, you'd have to show that there was a possibility of consumer confusion in order for trademark law to kick in.

One thing none of the posters quoted above seemed to realize is that trademark is exclusive to a TRADE and a TERRITORY, not a mark. You can have "Fred's Garage" properly and legally trademarked in 2 different States by two different people. It this was about creativity or hard work or whatever, then that could not happen. That's the territory.

Further, until Apple computers decided to get into the music business, they had little to fear from Apple Records, being in 2 very different industries back in the 80's. That's the trade.

Unless the Lactivist went into the pork-promoting business, traditional trademark law would not have been an issue.

But with the concept of dilution, the issue becomes fuzzy again. The idea behind dilution is to protect not only the trade and territory use, but also the distinctiveness of a mark. The idea is that if enough people use marks similar to yours, even through fair use and so forth, that the value of your mark would be diminished, and therefore should be protected. This brings us back to that "hard work and fairness" exception I mentioned earlier.

I won't get into whether I think this is a good idea or not right now, but this is where we are.
  • It's not a copyright issue.
  • It's not a creativity issue.
  • It's not a money or hard work issue.
  • It's not a traditional trademark issue (wrong trade)
But it could be a trademark dilution issue. So let's look at that. In this case, it doesn't matter if there is a geographic overlap or competition, what matters is the value of the mark itself (a departure from previous laws and rulings).
You can fall afoul of this if it can be shown one or more of:
  1. Blurring - the removal of the brands distinctiveness
  2. Tarnishment - use on poor quality products or in a unwholesome or unsavory context.

Any lawyer making a case creates a checklist for what triggers the act and goes through the list, trying to show something for each item on the list, which is probably where the claim, as weak as it is, about the "tarnishment" of their reputation came from.

In order to comply with the First Amendment in the US, there are some exceptions to this. Note that these are NOT DEFENSES - they are EXCEPTIONS. I noted that at least one poster said something to the effect of, "you broke the law, even if you think you have a defence".

The difference between a defence and an exception in this context is that a defence says that you broke the law, but there is a special punishment (which can actually be a lack of punishment).

An exception is an area where the law doesn't apply, period. There is no breaking of the law, and no defence necessary (assuming you can show that the use is excepted).

I know this sounds like almost the same thing, and in practice it pretty much acts like it, but since this whole case is about words and their use, there is little room for sloppy use of them.

So, what are the excepted areas?

First, you need to show that the mark is considered to be "famous" for the dilution concept to apply.

Since very few people outside of the US have heard of it, you could argue that. On the other hand, they sure paid a lot for it, so someone must have thought it was well known enough to be worth millions. I'd lean towards it being famous, myself.

Once you have done that, these are the exceptions:

  1. "fair use" of a mark in the context of comparative commercial advertising or promotion;
  2. non-commercial uses, such as parody, satire and editorial commentary; and
  3. all forms of news reporting and news commentary.

So *I* can use "The Other White Meat" because I'm reporting and commenting. Bully for me!

The National Poultry Association, I suppose, could probably use it to compare whether or not pork really counts as "white" meat compared to chicken.

The Bottom Line

So that leaves the Lactivist, with everything else pared down to this:

Does the shirt/quote in question trigger the dilution act, and if it did, does it fall under a non-commercial use, such as parody or satire?

That's it. That's the issue. All the other copyright, trademark, yadda, yadda means nothing, and it boils down to the following:

  1. Does the use trigger the Federal Trademark Dilution Act of 1995 - ie does it cause blurring or bring disrepute to the brand holder?
  2. If the act is triggered, was this a non-commercial use such as parody or satire?

If it fails either, then there is no issue. If it passes both, then there is a big problem.

One thing blurring things here is the "non-commercial" part of the second part, since the shirts were being sold through CafePress. Does the fact that the funds were donated to charity make it non-commercial, or does the fact that money is changing hands make it commercial? Does the fact that CafePress make money off it matter?

This post is getting long, so I'm going to go look up some more case law and finish this later.

Ian

Pork, Porn and Shirtless Moms

How on earth does an organization promoting something as lascivious-sounding as "pork" (as in porking, getting porked, etc) decide that it would be a good idea to tell a woman to remove her shirt immediately because the promotion of breastfeeding using "the other white milk" was so naughty sounding it might make them look bad?

See, a colleague of mine, Jennifer Laycock, started a website (The Lactivist) a while ago for two reasons: 1) to promote a cause she believes in, breastfeeding, and 2) to demonstrate to new SEO's how to promote a website from start to finish.

Through the use of savvy marketing and very clever marketing and slogans, she did quite well.

Then along came the National Pork Board with a C&D that claimed she was violating their trademark with one of her (very funny) t-shirt slogans: "The Other White Milk".

Ok, I might be able to write this off as institutional auto-pilot (sue everyone and sort it out later), but as part of the C&D the claimed the following:


"In addition, your use of this slogan also tarnishes the good reputation of the
National Pork Board's mark in light of your apparent attempt to promote the use
of breastmilk beyond merely for infant consumption..."

So, apparently, if a breastfeeding site makes any reference to breasts, it's pornographic and likely to "tarnish the good reputation of the National Pork Board's mark".

I guess it's only OK to feed your kid breast milk if your breasts are not involved in the process.

I have a better idea. Maybe it would be better to only feed your kid if pork is not involved. Myself, I'm banning pork from the house for as long as this goes on.

On a related note, let's take a look at pork's reputation, shall we? You can't claim your reputation has been harmed unless your reputation is good enough to be harmed in the first place.

I was recently involved in a case where someone sued a blogger regarding comments, claiming that the comments hurt their reputation. The problem is, they had such a bad reputation to start with it would not have been likely the comments would have had any effect at all!

Let's start with an early example - God prohibiting pork because it's unclean in the Bible. I'm not religious, but I would tend to think that kind of thing is more likely to harm pork's reputation more than a breastfeeding kid, but that's just me.

Maybe they should sue God! Or serve a C&D on current Bible publishers to remove that part. If it works, I'm sure other people have other parts they would like to remove too, because it makes them look bad.

Oh, wait, we are only talking about the trademark "The Other White Meat". I can imagine that they are sensitive about this, since they just bought the rights to it for $60 million and probably want to protect it.

Fine, so they want to protect their investment. The value of the investment is based on it's reputation.

Therefore, they are attacking a breastfeeding site. Ummm....

Thing is, because of this incredibly ham-handed (pun intended) attempt at protecting their reputation by besmirching the reputation of others, they have almost certainly irreparably damaged it. Certainly with me and many others.

Pick a fight between moms trying to promote healthy kids VS a polluting, chemical laced product that constitutes the main ingredient of spam and, well, you get what you deserve, frankly.

Ian

Tagged! 5 Things You didn't know about me.

For those of you who don't know, there is a game of tag going on among search bloggers right now, and I've finally been tagged, courtesy of David Wallace (SearchRank).

The rules are, you have to tell 5 things about yourself that no one else knows, then tag 5 others.

5 things You Probably Didn't Know About Ian McAnerin

1. I'm a prolific reader - one summer for a reading contest at my local library in Coaldale, I won first prize. I actually read every single book in the Science Fiction and Fantasy (I'm a big Robert A Heinlein fan) and Western sections (Louis L'Amour a fav here).

Every. Single. Book.

I read very fast, and averaged about 3 books a day for an entire summer. I think it was over two hundred books. My sister Cindy came in a distant second with fifty or so, and third place was someone with about 15 books. We got our love of reading from mom.

2. I'm also a gamer. I played Advanced Dungeons and Dragons (the paper and dice version) during junior high and high school, and even today I relax by playing Command and Conquer: Generals and my latest favorite, Oblivion (possibly the best computer fantasy game ever).

3. I've been asked to STOP singing Karoke in no less than 5 countries so far (Canada, US, China, Japan and Korea). I'm very enthusiastic (when drunk) but couldn't carry a tune with a forklift and a very big bag.

As an example, in Jinan, China, we were singing to a Karoke machine that rated each singer automatically at the end. Being the honored guest, I went first. At the end of the song, the machine put out: 7. there was a pause, and my host (god bless 'em) shouted "Out of 10!" and everyone clapped and cheered. Then Joy sang (beautifully). I was thinking, "this has to be at least a 9 and should be a 10".

Her score was 98. Umm... so that means my score was really out of... oh, never mind.

4. I have dyslexia. In spite of the fact that I have a reputation for writing long posts (a new word was invented on the High Rankings forum: "mcanerinesque" for long posts) I actually hate writing. Especially reports. I'm very slow and spell almost everything wrong. Mostly because I mix up the order of letters.

It's frustrating and I almost failed law school because of it, until I was allowed extra time (I have an official piece of paper proving I have far above average intelligence but far below average writing - I should probably frame it...).

Oh, I also talk exactly how I write. Anyone who has met me will tell you this. That's probably why there is a difference between reports and blogs posts for me, since I don't talk like a report.

5. I have several famous (mostly very distant) relatives.

They include Sir Isaac Brock, Dr. Norman Bethune, and Wayne Gretzky. Canada being a small country in terms of population, and the fact that my family has been here since long before it even was a country, this isn't as special as it sounds - I'm related to a lot of Canadians, famous and infamous.

Also my name, McAnerin, is actually a misspelling. The McAnns of Ireland (Ireland in Irish = Erin), got turned into McAn of Erin, and finally McAnerin.

So there you go. :)

Let's see, now I have to tag someone else, who blogs, who isn't on that darn list already. This is actually hard, since most of the people I know online are on that list already.

I tag the following (in no particular order):

Marc Macalua
Inway Ni
Stephan Spencer
Dr. E. Garcia
Cindy Turrietta or Brooke Schumacher

Ian

Johnny Chou Leaves Google China


Johnny Chou has announced that he is leaving his post as Google China President shortly. That's too bad, since he's a great guy.
I certainly wish all the best. I met him at SES China in Nanjing last year and was impressed with both his professionalism while speaking and the fact that he's a nice guy in person.

Me, Johnny and Mike Grehan in SES China Nanjing 2006.

SES Latino 2006 - Miami

So, to get to the point of my talking about SES Latino, I'll talk about Miami first (it's only fair after the previous post).

Miami, as I think of it, is actually the Greater Miami Area (or South Florida metropolitan area if you are political), which is basically several cities/areas all in one fairly easy to drive, contiguous area. The 3 main areas I was in were Miami, South Beach (SoBe) and Bal Harbour (where one of my clients, Gray & Sons, is).

The conference was at the Miami Intercontinental, which was right on the beach, and had a cool lobby. It is also walking distance to the famous Bayside Market, where the shopping is very nice (if you like that sort of thing - and I admit I do...)

I arrived early, so I had some sightseeing time. I wanted to do a tour of the everglades, but that's pretty much a day trip, and I wanted to be fair and give Miami another chance. So I went to SoBe.

Now, I try to pride myself on being an experienced enough traveller that I always check the weather first, but I screwed myself up this trip. I duly checked the weather and noticed that it was going to be overcast with thunderstorms pretty much everyday during the conference, so i packed appropriately without doing the mental calculation of Fahrenheit to Celsius like I normally do. BIG MISTAKE.

See, in Canada, "overcast and thunderstorms" usually means cold, or at least, coolish. In Miami, it means "your sweat doesn't evaporate, the rain is hot, and you need to shower after about 20 minutes outside if you are wearing any clothing of significance."

I took a cab to Ocean Drive (the road that runs along South Beach) and stopped by the News Cafe for lunch and some people watching. People watching is a major sport in SoBe, due to the (lack of) clothing worn, the celebrities that hang out there, and the party/club atmosphere.

The meal was good, but I realized that I was way overdressed for the area and time. Not to mention I was soaked in sweat. Fortunately, there is shopping nearby on Washington Ave, and I was able to buy a pair of shorts, a lighter shirt, and thong sandals. After that, I was ready to actually see the darn beach.

The beach is really nice, with white sand and lots of people. It's an odd mixture of beach volleyball and joggers, thong bikini wearing sunbathers, and families with kids. It all blends in a natural manner.

Frankly, it was so hot that I didn't even notice that the picture I took of the crowd on the beach included several topless sunbathers until I was uploading it later. Honest. I know you don't believe me after the belly dancers in China and CanCan Dancers in the Yukon, but it's absolutely true. Really.

Anyway, after that I figured I'd go take a couple of pictures of alligators, which was a challenge since I didn't have time to do the everglades tour. So I went to the nearby (to the hotel) Parrot Jungle Island. Yup, they had them, including "Crocosaurus", a HUGE saltwater croc (born in Thailand, not natural to Florida) that is the largest in the world.

After this, I met up with my friends Christine Churchill and Mike Grehan, who introduced me to Frank Watson (aka AussieWebmaster), Jeffrey Eisenberg of Future Now (an excellent source of information on post-click conversion behaviour and methods - thanks Jeff!) and Erica Schmidt of iProspect.

I was then introduced to a wonderful Cuban drink, the mojito. Warning! This is a very, very dangerous drink! It's tasty, very refreshing and loaded with alcohol. You can find yourself drinking a lot of them if you are not careful.

We decided to go for dinner, with Mike (as usual) leading the way. He took us to Lincoln Road, an amazing pedestrian road lined with restaurants. This is definitely a great place to find food. Since Italy had just won the FIFA World Cup hours earlier, we decided to have Italian food in their honor.

The next day (Monday) SES Latino began.

The first thing I noticed was that this was very smooth and organized for a first time event/venue. I've been to a lot, and this one went very well. About 500 people attended.

I usually don't go to a lot of sessions, preferring to network with people in between, but the information presented here was simply not available easily anywhere else, and I found myself in a lot of the "Landscape and Tactics" tracks, which focused on Latin America, Spanish and Portuguese language and issues, and so forth. Fascinating and highly informative, even to a jaded conference goer.

That evening, I decided to go on a harbour tour with my friend Huiping Iler, the president of wintranslation.com. Huiping is the person I trust for many of my clients translations, and this is the first time we've met in person. She's also written a very nice white paper called Maximizing Visibility for Multilingual Web Sites that I recommend.

Anyway, I dragged her to a charter boat in the shape of a pirate ship (hey, we are in the Caribbean...) for a short tour of the harbour, including Millionaire Row, a bunch of homes of the rich and famous.


Shortly after leaving the dock, the sky started to get cloudy. A couple of minutes later, we were in a pretty intense storm. It was so bad I started humming the Gilligans Island theme song and wondering how far I could swim. the captain finally pulled into a nearby dock and we waited a while for the worst to pass.

After that, we finally got the tour. There were a lot of very nice homes, owned by people like Sharon Stone, Gloria Estevan, Sylvestor Stalone, Shaquille O'Neal, and Jackie Chan. For only 5 million, I could live there too...

After this, we went back to the hotel. The next day both of us had presentations to give, and neither of had completely finished ours. I always do mine at the last minute, since I try to customize it to the attendees at the conference.

The next morning, I had 2 major technical issues right in a row. First, I discovered that, in my second packing blunder of the trip, I had left both my USB drive and blank CD's at home, making it very difficult to get my (now finished) presentation onto the presentation computer!

Fortunately, although it's not obvious, the hotel is very close to a Walgreens and I was able to run (literally) over there and buy a new USB drive. Shaking from the heat and sudden exercise (yes, I'm out of shape - I'm working on it...), I walked into the bathroom to freshen up.

Then my cell phone rang. While grabbing at it, it slipped out of my (still shaking) hands and directly into the toilet! My scream of despair was still echoing in the room while I fished it out of the (fortunately unused) toilet bowl and over to a nearby hairdryer.

You have to realize that this is no ordinary phone. It's also my main business number, my mp3 player, backup camera, e-book reader and *gasp* day-timer. I had just managed to finally retire my old, heavy leatherbound paper-based day-timer only a few weeks before. Literally, it's my (business) life. Not a good development. BTW, water damage isn't covered by the warranty (imagine that!).

Anyway, distractions aside, I still needed to do my presentations which were immediately before and after lunch. Fortunately, they went well. You can see them (along with other presentations I've done) at private.mcanerin.com.

After this, I was exhausted and pretty much just went to sleep, since I had to be up at 4AM the next morning to catch my flight.

All in all, it was a very good trip, and I no longer hate Miami... As a matter of fact, I think I'll be back next year. Good job, Nacho!

Ian