Adwords Editor, Vista, and Error 2739

I've been having problems with the installation of Google Adwords on my Vista machine for a while now. I've been putting off fixing it because I hire people to do PPC for me on a day to day basis, so it's not a huge issue. But today I needed to fix something for a client ASAP, and it was enough of a job that I needed to do it personally, and I needed to use the Editor.

Well, it turns out that Googles installation package doesn't work on Vista. It won't install, it won't UNinstall, it won't repair. Nothing. It's very annoying. I'd blame Vista except nothing else gave me this problem, so it's Googles fault. Oh, heck, I'll blame Vista as well.

Anyway, courtesy of Brent Crouch, I found the fix:

  1. You need to make sure you are logged into Vista as an administrator.
  2. Open Command Prompt and change into the C:\Windows\System32 directory.
  3. Type: regsvr32 vbscript.dll
  4. NOW PRESS Enter (I got an error after this command, but it still worked.)
  5. Type: regsvr32 jscript.dll
  6. NOW PRESS Enter (I got another error after this command, but it still worked.)
  7. Now try the install again. It should work this time.
I didn't have to change directories - I just clicked on the "Run" choice in the start menu and typed in the 2 commands. It worked fine. I was able to uninstall a previous version of Adwords and install the latest with no problems.

Thanks Brent. And a big raspberry to both Vista and Google. Mostly Google.

Note to Google: the "eternal beta" trick only works online - you might want to test downloadable software from now on - just a thought. It makes you look silly when you can't even get your software to install properly and every other piece of software I've installed has no problem...

Ian

4 comments:

Dimitris said...

Had the same problem and it worked! Thanks!

Brendan K said...

Thanks, I can finally run it. Had no problem installing it on my laptop with window vista on it, but had to use this with my desktop.

Ian McAnerin said...

If at some point another program that you installed had already done the above (and if it was required, it should have, just like Google should have), then you would have no problems with any other programs from anywhere else from that point on.

Unfortunately, this results in sometimes having a problem, and sometimes not, depending if you have installed some completely unrelated software at some point earlier. It's frustrating, I know.

That's probably why it worked on one of your Vista machines, but not the other. I'm glad everything worked out for you.

marc said...

I used this fix on my vista computer - and it worked. However, now im trying to install on windows 7, and I'm still getting the 2739 error even after I perform the same actions. Any ideas anyone?